What People Say About ECS
"My experience with ECS has been nothing short of refreshing. As a new Medical Director, in my first experience in long term care, I feel comforted to know that there are folks involved with clinical, professional, and legal knowledge for me to turn to when I'm unsure of myself. The clinical staff that partners with me eases my mind and I feel that this relationship between physician, nurse practitioner, and facility staff allows all of us to achieve our end goal, which is to take care of the patients as though they are our own family members."
Rebecca Baker-Palmer , MD
"I have used the Nurse Practitioners from Extended Care Specialists for nearly 10 years! I remember the days in the nursing care facility when we did not have the wonderful help of these Nurse Practitioners, and the continuity of care was not nearly as good as it is with their assistance and expertise! The leadership and management of the Extended Care Specialists company is so very hands on and always just a phone call and visit away. As a Health Facility Administrator, my experience has always been positive dealing with the owners and Nurse Practitioners themselves. They are quality people providing continuous quality care to our special folks! Regardless of the challenges we face, such as, hospital readmission rate, survey challenges, or working to find ways to reduce anti-psychotics, the Nurse Practitioners from Extended Care Specialists are always willing to assist. I don't know what I would do without the help of these wonderful people, and that is what is so good about this group....they are people, not just a company!"
Submitted by a Fort Wayne Administrator
"I have been working with ECS for over a decade. I began a new job in a facility that was in Immediate Jeopardy and had a state appointed monitor, one of my solutions was to hire ECS. They were able to assist with clinical assessments, keeping residents in the building and to assist in training the staff. Over the years, I have seen a direct correlation from our partnership in improving resident care and outcomes."
Submitted by a Fort Wayne Administrator
"I have had the pleasure of working with Extended Care Specialists for the past year and a half. They have proven themselves to be detailed oriented, friendly, kind and knowledgeable. We couldn't ask for a better healthcare provider for our residents"
"The residents rave about the professionalism and bedside manner of our Nurse Practitioner, Sharon. It's like having a doctor come to you. Who says that we can no longer receive a house call? Very often our residents don't feel up to going out to their doctor, or they can't get an appointment right away. Working with ECS has eliminated much stress for our residents; they feel confident that they will be taken care of in a timely manner."
"ECS works well with families and physicians and they are always on time. They do not hesitate to send someone to see a resident when we have an issue. If Sharon is not available, they send another NP to examine the resident. They will even handle their billing. I can't say enough good things about ECS... They are wonderful!!"
Assisted Living Director
Georgetowne Place Retirement Community
"As a Director of Social Services in an industry-leading corporation, bureaucracy can get in the way of change, even beneficial change.
I have recently had the pleasure of working with Extended Care Specialists (ECS). ECS offers a service that my nursing home was very interested in; however, the corporation had very particular expectations. Instead of giving up, ECS modified their proposal and presented a new idea which worked for all the parties involved.
The offer was a perfect match, and we could not turn it down. With the help of ECS, we made needed changes and started new programs. ECS provided a service that resulted in excellent patient treatment and continuity of services. In one month, they reduced resident grievances from dozens to none. ECS brought in a new physician that kept up with our fast paced facility and a nurse practitioner that could actively work one-on-one with the staff, families, and demanding corporate management.
I highly recommend Extended Care Specialists for companies that are interested in providing excellent care for their patients."
Alia Osborn, MSW